AVE7LIFT™ Terms of Service
Last Updated: August 1, 2025
Welcome to AVE7LIFT™ (“Platform”). These Terms of Service (“Terms”) govern your access to and use of the SaaS software services (“Services”) provided by Avenue7Media, LLC (“Company,” “we,” or “us”).
By accessing or using the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, do not access or use the Platform.
Company Legal Address: Avenue7Media, LLC, 17503 La Cantera Parkway, Suite 104-506, San Antonio, TX 78257, USA.
- Definitions
- “AVE7LIFT™” refers to Avenue7Media’s patent-pending proprietary software-as-a-service (SaaS) platform, designed to help merchants manage product sales across multiple e-commerce channels using rules-based and generative artificial intelligence.
- “Platform” means the AVE7LIFT™ software platform, including all software, modules, tools, and features provided through our cloud-based service.
- “Services” refers collectively to your access to and use of the Platform, including all software, features, modules, tools, and any associated in-platform support services, but excluding separate Client Services.
- “Client Services” refers to additional professional, done-for-you services such as account reinstatements, compliance consulting, or full-service account management that fall outside the scope of these Terms and are governed by separate agreements, even when accessed through the Platform.
- “User” means any individual or entity accessing or using the Platform.
- “Account” refers to the unique login credentials and account assigned to a single, named User.
- “Subscription” means the recurring, paid access plan for use of the Platform, which renews automatically unless canceled.
- “Content” refers to any data, information, or materials uploaded to, processed by, or resulting from use of the Platform.
- Use of Platform
- License Grant: Subject to compliance with these Terms, we grant you a non-exclusive, non-transferable, non-sublicensable, revocable right to access and use the Platform for your internal business purposes only.
- Prohibited Activities: You may not copy, modify, reverse engineer, decompile, or attempt to extract source code from the Platform.
- Marketing Rights: You grant the Company the right to reference your company name and logo in marketing materials, presentations, and customer lists, unless you opt out by notifying us in writing at legal@avenue7media.com. You also consent to receive non-transactional (e.g., promotional or marketing) emails from us. You may opt out of such communications at any time by: clicking the “unsubscribe” link included in the footer of marketing emails, or adjusting your email preferences via your Account Settings within the Platform.
- Client Services Exception: Access to and use of Client Services is governed by separate agreements with mutually agreed-upon scope, terms, and fees.
- Eligibility
- Age and Capacity Requirement: You must be at least 18 years old and legally capable of entering binding contracts to use the Platform.
- Account Registration and Security
- Accurate Information: You must create an account with accurate, current information to access the Platform.
- Single User License: Each license is assigned to a single, named individual and may not be shared or transferred.
- Non-Transferable Credentials: Login credentials are strictly non-transferable.
- User Responsibility: You are responsible for maintaining the confidentiality of your account credentials and all activity occurring under your account.
- Fees and Payment
- Subscription Basis: Platform access is provided on a subscription basis, with fees outlined at the time of purchase. All fees are non-refundable unless expressly stated otherwise.
- Automatic Renewal: Subscriptions automatically renew on a monthly basis unless canceled in accordance with Section 12 of these Terms. We do not send renewal emails with each billing cycle, but you can view your subscription status at any time via your account settings.
- Free Trials and Discounts: The Company may, at its sole discretion, offer free trial periods or discounted access, including to existing clients. Trial access, if granted, will convert automatically to a paid subscription at the end of the trial term unless canceled prior to renewal.
- Late Payments: Late payments may result in suspension of access, and overdue amounts may accrue a late fee of 1% per month (or the highest rate permitted by law).
- Pricing Changes: We may update pricing for future billing periods by providing notice within the Platform or via direct email prior to the next billing cycle. Pricing changes will not apply retroactively.
- Downgrades: If you downgrade your subscription tier during the billing cycle, the current billing amount will remain unchanged until the start of the next billing cycle. The new, lower tier will take effect at the beginning of the following billing period. All enrolled ASINs will continue to be monitored through the end of the current billing cycle.
- Cancellations: Cancellation is governed by the “Termination” section of these Terms.
- Intellectual Property
- Ownership: AVE7LIFT™ is a proprietary, patent-pending software platform. Unauthorized use or duplication of any part of the Platform may violate pending intellectual property rights.
- Retention of Rights: The Company retains all rights, title, and interest in and to the Platform, including all improvements, derivative works, and any feedback submitted by Users.
- Feedback Use: You may submit feedback or suggestions, which the Company may use freely without compensation or obligation.
- User Data Rights: You retain ownership of your own data. The Company may use anonymized, aggregated data for internal analytics and product improvement, but will never sell or share your personal data without your consent.
- Beta Features
- Beta Program: From time to time, we may offer access to certain features, functionality, or services that are in beta, pilot, or pre-release form (“Beta Services”) Beta Services may be modified, discontinued, or converted to paid features at any time. If you choose to access or use any Beta Services, you agree to the following additional terms:
- As-Is & No Warranty: Beta Services are experimental and provided “as-is,” without warranties of any kind, express or implied. We make no guarantee that Beta Services will be available, functional, or error-free.
- Changes & Termination: We may modify, suspend, or terminate your access to Beta Services at any time, with or without notice.
- Feedback: You agree that any feedback, ideas, or suggestions you provide may be used by us without restriction or compensation. You grant us a perpetual, worldwide, irrevocable, royalty-free license to use and incorporate such feedback.
- Confidentiality: You agree not to disclose the existence, features, or performance of the Beta Services to any third party without our prior written consent.
- No Liability: We shall not be liable for any damages or losses arising from your use of Beta Services.
- Acknowledgement: By accessing or using any Beta Services, you acknowledge and agree to these terms in addition to our standard Terms of Service.
- Pricing Changes: The Company will provide notice of any pricing changes prior to the next billing cycle.
- Acceptance of Changes: Continued use after such notice constitutes acceptance of the changes.
- Beta Program: From time to time, we may offer access to certain features, functionality, or services that are in beta, pilot, or pre-release form (“Beta Services”) Beta Services may be modified, discontinued, or converted to paid features at any time. If you choose to access or use any Beta Services, you agree to the following additional terms:
- Acceptable Use
- Prohibited Uses: You agree not to:
- Use the Platform for unlawful, fraudulent, or unauthorized purposes;
- Engage in manual or automated scraping or harvesting of Platform data;
- Infringe upon or violate the rights of others through the Platform.
- Prohibited Uses: You agree not to:
- User Data & Privacy
- Privacy Policy Compliance: We collect, use, and protect your data in accordance with our Privacy Policy (incorporated by reference). For full details, review our Privacy Policy.
- License to Process Data: You grant us a limited license to process your data solely to provide and improve the Services.
- Platform Availability
- Service Availability: We strive for high availability but do not guarantee uninterrupted service.
- Maintenance and Disruptions: Scheduled maintenance and updates may cause temporary disruptions.
- Data Recovery Efforts: In case of data loss or interruption, we will use reasonable efforts to restore data from the latest backup, but we disclaim liability except where required by law.
- Third-Party Integrations
- External Services: The Platform may include third-party integrations.
- No Liability for Third-Parties: We are not responsible for any third-party services, and your use of such services is at your own risk under their respective terms.
- Termination
- User Cancellation: You may cancel your subscription at any time via your account settings. Cancellation stops future billing, and you will retain access through the end of your current paid term. No refunds will be issued for partial periods.
- Termination by Company: We reserve the right to suspend or terminate your access for violations of these Terms or misuse of the Platform, without any obligation to refund prepaid amounts.
- Data Deletion: Upon termination or cancellation of your subscription, we may delete your data in accordance with our data retention policy. It is your responsibility to export or back up any data you wish to retain prior to cancellation.
- Modifications to Service or Terms
- Right to Modify: We reserve the right to modify the Platform or these Terms at any time.
- Notice of Changes: Notice of changes will be provided by posting an update at the bottom of our website with a hyperlink to the revised Terms. We may also notify you by email. We encourage you to review these Terms regularly.
- Acceptance of Changes: Your continued use of the Platform after such notice (whether posted or emailed) constitutes acceptance of the updated Terms.
- Disclaimers and Limitation of Liability
- No Warranties: The Platform and Services are provided on an “as-is” and “as-available” basis, without warranties of any kind. To the fullest extent permitted by law, we expressly disclaim all warranties, whether express, implied, statutory, or otherwise, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not guarantee the accuracy, completeness, or reliability of any data or results obtained through the Platform, nor do we warrant that the Services will be uninterrupted, error-free, or secure.
- Liability Cap: To the maximum extent permitted by law, our total liability arising out of or related to these Terms or your use of the Platform will not exceed the amount you paid for the Services in the twelve (12) months preceding the event giving rise to the claim.
- Exclusion of Damages: In no event will we be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, even if advised of the possibility of such damages.
- Governing Law and Arbitration
- Applicable Law: These Terms are governed by the laws of the State of Texas.
- Arbitration Agreement: Any disputes shall be resolved by binding individual arbitration in Bexar County, Texas, under the Commercial Arbitration Rules of the American Arbitration Association.
- Class Action Waiver: You waive the right to participate in any class action, collective action, or jury trial against the Company, its affiliates, subsidiaries, owners, officers, directors, employees, and agents.
- Indemnification
- User Indemnity: You agree to indemnify and hold harmless the Company from claims or damages arising from your misuse of the Platform or violation of these Terms.
- Miscellaneous
- Force Majeure: Neither party is liable for failure to perform caused by factors beyond their control, including but not limited to acts of God, cyberattacks, or outages of internet service providers and/or third-party e-commerce platforms (e.g., Amazon Seller Central, Walmart Seller Center).
- Assignment: You may not assign these Terms without written consent. We may assign without restriction.
- Waiver and Severability: Failure to enforce any provision is not a waiver. If any part is unenforceable, the remainder stays in effect.
- Headers: Section headers and sub-headers are provided for convenience and reference only and shall not affect the interpretation or legal enforceability of these Terms.
- Contact Information
Questions? Contact legal@avenue7media.com, or by mail:
Avenue7Media, LLC
ATTN: Legal Department
17503 La Cantera Parkway, Suite 104-506
San Antonio, TX 78257, USA